The design of everyday things & how software products are still ignoring users - September 22nd, 2009, by Fergal

There’s something amazing about coming across people who are truly insightful in their field. One such individual is Don Norman. Years ago, I read his seminal work called ‘The design of everyday things’. You can see more here: http://www.jnd.org/ (more…)

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A lesson learned on sheds - September 2nd, 2009, by Fergal

About 8 years ago, I took a stab at building a ‘shed’ in the back garden. This was no ordinary ‘flat pack’ IKEA style shed, rather it was to be brick built, concrete foundations, slate roof, windows with real glass… Only problem was, I had never built a shed before (more…)

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VisibleThread for IT

2:48 minutes
This summary overview shows the business case for using VisibleThread for IT programs. It shows why up to 42% of IT project cost can be attributed to defective documentation and demonstrates how VisibleThread addresses this large business issue.

Red-flagging Bad Language

3:47 minutes
There are some words/phrases that you should avoid in a proposal. This short video shows how VisibleThread scans and red-flags 'bad language' in your RFP Responses.

Using Discovery to spot Gaps

2:28 minutes
Identification of key concepts in issued documents (RFP etc.) helps align the language of the response volumes. Discovery in VisibleThread can uncover mismatches and lack of alignment between issuer and response docs to support reviews and underpin a winning bid.

Validating Win Theme Language

4:43 minutes
Win themes articulate business differentiation. Too often, with multiple contributors and authors, it is hard to keep theme language consistent.

Here we see how VisibleThread validates response docs against win themes by:

Scanning for Compliance Requirements

4:30 minutes
Proposal Managers have to manually scan issued documents or pdfs to spot requirements prefaced with 'shall', 'must' etc. and track them in spreadsheets. This demo shows an 'obligation scan' run against a SOW. All instances of 'will', 'must', 'shall' are identified. It concludes by generating a first pass of an Excel Compliance Matrix.

Collaborations and Team Reviews with
Discussions

5:31 minutes
Managing inputs from multiple contributors and conducting efficient team reviews is critical to successful outcomes. This demo shows how VisibleThread supports collaboration using web based discussions.

Integrating with MS SharePoint

2:36 minutes
VisibleThread integrates seamlessly with MS SharePoint using an intuitive export/import capability. This short demo shows how the integration works in practical terms. We cover:

Plain Language Analysis

4:11 minutes
Plain Language Analysis drives clear documentation. This demo outlines how VisibleThread can identify long sentences, passive langauge and facilitate plain langauge audits.