Blog – VisibleThread https://www.visiblethread.com Document & Web Content Analysis Solutions Fri, 13 Jul 2018 16:18:49 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.7 https://www.visiblethread.com/wp-content/uploads/cropped-VT-Ico-W-32x32.jpg Blog – VisibleThread https://www.visiblethread.com 32 32 Why it’s not your fault it’s so hard to understand investing https://www.visiblethread.com/2018/07/why-its-not-your-fault-its-so-hard-to-understand-investing/ https://www.visiblethread.com/2018/07/why-its-not-your-fault-its-so-hard-to-understand-investing/#respond Fri, 06 Jul 2018 12:08:21 +0000 https://www.visiblethread.com/?p=16155 Why it’s not your fault it’s so hard to understand investing From The Globe and Mail with Rob Carrick Published: July, 2018 Original Post: https://www.theglobeandmail.com/investing/personal-finance/article-why-its-not-your-fault-its-so-hard-to-understand-investing/ If investment-industry websites were books, the reviews would be brutal. “The problem with the copy that we’re reading and analyzing is that it is turgid, dense and complex,” said Fergal ...

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Why it’s not your fault it’s so hard to understand investing

From The Globe and Mail with Rob Carrick
Published: July, 2018

Original Post: https://www.theglobeandmail.com/investing/personal-finance/article-why-its-not-your-fault-its-so-hard-to-understand-investing/

If investment-industry websites were books, the reviews would be brutal.

“The problem with the copy that we’re reading and analyzing is that it is turgid, dense and complex,” said Fergal McGovern, chief executive of VisibleThread, a company that offers tools to analyse how well corporate websites communicate.

VisibleThread scanned the websites of 69 global money managers, including Canada’s RBC Global Asset Management, BMO Global Asset Management and the Caisse de dépot et placement du Québec. The average overall readability score, on an index where 60 or higher is ideal, was 36.2. “We broadly got poor readability and poor accessibility – a jargon-laden result,” Mr. McGovern said.

CONTINUE READING

 



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Fund houses named and shamed for failing to speak plain English https://www.visiblethread.com/2018/06/fund-houses-named-and-shamed-for-failing-to-speak-plain-english/ https://www.visiblethread.com/2018/06/fund-houses-named-and-shamed-for-failing-to-speak-plain-english/#respond Thu, 28 Jun 2018 09:55:28 +0000 https://www.visiblethread.com/?p=16142 Fund houses named and shamed for failing to speak plain English From Portfolio Adviser with Sonia Rach Published: June, 2018 Original Post: https://portfolio-adviser.com/fund-houses-named-and-shamed-for-failing-to-speak-plain-english/ Asset managers’ failure to speak plain English has been blamed on increasing compliance requirements as a report names and shames asset managers that use the most obscure language, long sentences and jargon ...

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Fund houses named and shamed for failing to speak plain English

From Portfolio Adviser with Sonia Rach
Published: June, 2018

Original Post: https://portfolio-adviser.com/fund-houses-named-and-shamed-for-failing-to-speak-plain-english/

Asset managers’ failure to speak plain English has been blamed on increasing compliance requirements as a report names and shames asset managers that use the most obscure language, long sentences and jargon on their websites.

Standard Life Investments, which is now part of Standard Life Aberdeen, was named as the worst for its readability score, according to communications business Visiblethread in its latest clarity index for the industry, while Legal & General Investment Management and Santander Asset Management also ranked low.The report, published in June, ranked 69 fund houses.

However, everyone in the industry is guilty of using terms that ordinary savers and investors don’t understand, according to Bella Caridade-Ferreira, CEO at Fundscape.

CONTINUE READING

 



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98% of asset management firm websites are unreadable https://www.visiblethread.com/2018/06/98-percent-asset-management-firm-websites-are-unreadable/ https://www.visiblethread.com/2018/06/98-percent-asset-management-firm-websites-are-unreadable/#respond Tue, 26 Jun 2018 10:11:20 +0000 https://www.visiblethread.com/?p=16121 98% of asset management firm websites are unreadable We regularly check the readability levels of the written communication that governments and specific sectors create. You can see our past reports here. In June, our attention returned to the asset management industry. We published our 1st asset management research report in 2016. Suffice to say the ...

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98% of asset management firm websites are unreadable

We regularly check the readability levels of the written communication that governments and specific sectors create. You can see our past reports here.

In June, our attention returned to the asset management industry. We published our 1st asset management research report in 2016. Suffice to say the results then were less than ideal. This time around, we wanted to see had anything changed?

This in light of transparency trends driven by GDPR in Europe, high profile cases featuring Zuckerberg et al., and regulations such as MiFIID II and KIID.

What we found in our latest research is not encouraging for anyone wishing to invest their money.

 

Asset management firms are not promoting trust

Let’s consider the current climate asset management firms operate in.

The financial services industry is experiencing a serious decline in trust, according to the the Edelman 2018 Trust Barometer.

In the USA, this decline is 20 points lower than the trust level in previous years. However, the USA is not alone. At least 13 out of the 28 markets surveyed show similar double-digit declines.

The Edelman report goes on to ask “how can financial services companies increase trust”?

The number one answer is simple. Craft easily understood terms and conditions.

The majority of asset management firms are not doing this. Their actions are causing frustration and confusion for their customers. Risk to the firms, and its clients, increases when complex language used. And most seriously of all, the trust clients feel in the asset management firm is eroded.

People need to have faith in financial services firms. It’s not an exaggeration to say that a financial services firm doesn’t just hold a person’s money or investments. It holds the individual’s future and their possibilities too.

 

Regulators are prioritizing trust

Asset management firms aren’t just coming under pressure from their clients. The legislative bodies that regulate the industry are prioritizing trust too.

Pressure to communicate in a transparent way is increasing. Both MiFIID II and KIID force the industry to improve customer engagement.

Regulators understand that clients are consolidating their investments. There is increased competition amongst asset management firms for fewer clients.

A critical strategy to win more business and grow clients is improving customer service through transparency and clarity.

 

Readability performers and offenders

We first ran our analysis of the asset management industry in 2016. You can download that study here.

Our 2018 report is a follow-up. We highlight who has improved and who has regressed.

The top firms who have improved their content most notably are:

  1. BMO Global Asset Management – moved up 49 places to rank 20th overall. The firm’s readability levels scored a 47. While still not at ideal levels, BMO ranked 5th overall for this metric.
  2. BNY Mellon Cash Investment Strategies and Eurizon Capital – improved 47 and 39 rankings respectively. Content for both firms was strong for low passive voice levels and complex word density scores.
  3. Nomura Asset Management – improved its rank by 38 places. Scores for all criteria were average, but collectively demonstrated improvements to clarity.

 

The worst performers are:

  1. AQR Capital Management fell – 31 places to rank 52nd in the 2018 results. Heavy use of long sentences and complex words likely caused the decline.
  2. Amundi – fell 26 places to wind up in the bottom five rankings.
  3. Helaba Invest – fell 25 places. Helaba had very good scores for passive voice and long sentences. But, very poor readability and complex word use caused the decline.
  4. Nordea Asset Management – fell 22 places.

 

 

How can asset management firms fix the issue?

Relative to other business challenges, the solution isn’t that hard. CMOs and editorial managers in asset management shops must overhaul their communications. These simple writing practices will do it:

  • Cut out the long sentences
  • Stop using high levels of passive voice
  • Use simpler words
  • Eliminate all jargon
  • Explain technical terms in clear English

They need to conduct web and collateral content audits to prioritise what to fix. The good news is that technology offerings such as VisibleThread are coming on stream. Thanks to AI (Artificial Intelligence) and Machine Learning, they offer easy ways to score content in bulk (hundreds of documents, thousands of web pages), and maintain clear communications for content authors.

 

Takeaways

  • Our latest research follows on from a prior analysis in 2016, when we found that most asset management firms do not use transparent language.
  • Most striking of our findings is that the industry still appears to be unable/unwilling to make content more transparent.
  • And this despite GDPR, privacy issues, a trend towards “client first” policy as a differentiator etc.
  • This is a relatively easy to fix issue. The language of financial services is too important for society. We all deserve much better. And it really isn’t that hard to do.

 

Download the full report here:

ASSET MANAGEMENT WEBSITE CLARITY INDEX 2018


About VisibleThread

VisibleThread’s solutions help organizations test & audit their written content for risk and content quality, with dramatically less cost. Customers include; Boeing, Intel, Accenture and Fannie Mae. Our software instantly finds brand compliance, poor readability and language risk issues within documents and entire websites. Customers produce better quality, more engaging content. Unlike consumer-grade analysis tools, VisibleThread processes hundreds of documents and web pages in minutes. Marketing, Sales and Risk/Contracts Teams in leading global organizations use VisibleThread.

Visit www.visiblethread.com for more information.

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Asset management websites not promoting trust https://www.visiblethread.com/2018/06/asset-management-websites-not-promoting-trust/ https://www.visiblethread.com/2018/06/asset-management-websites-not-promoting-trust/#respond Wed, 13 Jun 2018 12:01:16 +0000 https://www.visiblethread.com/?p=16110 98.5% of asset management companies’ websites don’t meet basic readability levels – latest research Asset management websites not promoting trust, according to VisibleThread’s 2018 Website Clarity Index.   BALTIMORE, June 13, 2018 – VisibleThread, the content optimization vendor, has released the results of its global clear language study of 69 asset management firms. This follows from the ...

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98.5% of asset management companies’ websites don’t meet basic readability levels – latest research
Asset management websites not promoting trust, according to VisibleThread’s 2018 Website Clarity Index.

 

BALTIMORE, June 13, 2018 – VisibleThread, the content optimization vendor, has released the results of its global clear language study of 69 asset management firms. This follows from the 2016 survey, which showed dismal readability scores across the industry. This year’s results improved little in an industry where clarity in communication breeds trust.

Language clarity directly affects business efficiency. If visitors cannot understand a website or information documents, what does it say about an organization’s transparency?  And what assurance do clients have that internal helpline staff understand them either?

Research shows that the effort required to simplify content is minimal. Improving just one or two key metrics affects overall readability. The ripple effect of that is much-needed trust.

 

Trust in the financial services industry has stalled

The financial services sector took a knock on trust, says Edelman’s 2018 Trust Barometer. Financial services organizations hold people’s investments, their future, their possibilities, in the palm of their hands. It is therefore little wonder that people want to have faith in the guardians of their assets.

Increasingly, pressure to communicate simply and transparently is mounting from legislative bodies (MIFIIDII & KIID are two such examples).

Meanwhile, investors are consolidating their assets. Asset management firms are fighting harder for fewer clients.

 

Website Clarity Index metrics

VisibleThread analyzed up to 100 pages on each of the 69 websites for the following key metrics:

  • Readability – How clear is the content?
  • Passive Language – Active language speaks clearly. How many sentences are passive?
  • Long Sentences – How many sentences are too long?
  • Word Complexity Density – How many complex, hard-to-understand words are in the content?

 

Key findings

  • Only one of the 69 firms surveyed in 2018 had acceptable reading levels for web content. 98.5% of all firms didn’t meet basic readability levels
  • Approximately 85% of those surveyed had unacceptable levels of passive voice. Of those that did do well in this regard, four firms had scores of 0%
  • Not one firm met recommended levels for long sentence use. 97% of the firms sampled used long-sentences at least 3x greater than recommended levels
    • 66% were at 4x
    • 48.5% were at 5x
  • 10% of all firms achieved complex language density levels of less than 1 per 100. (These would typically be good scores compared to other industry samples. But financial jargon/terms may not be flagged by the plain language dictionary in the system.)

 

Download the full report here:

ASSET MANAGEMENT WEBSITE CLARITY INDEX 2018


About VisibleThread

VisibleThread’s solutions help organizations test & audit their written content for risk and content quality, with dramatically less cost. Customers include; Boeing, Intel, Accenture and Fannie Mae. Our software instantly finds brand compliance, poor readability and language risk issues within documents and entire websites. Customers produce better quality, more engaging content. Unlike consumer-grade analysis tools, VisibleThread processes hundreds of documents and web pages in minutes. Marketing, Sales and Risk/Contracts Teams in leading global organizations use VisibleThread.

Visit www.visiblethread.com for more information.

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VisibleThread Docs 3.0: What’s New: Webinar – Slide Deck and Recording https://www.visiblethread.com/2018/05/webinar-visiblethread-docs-3-0-whats-new/ https://www.visiblethread.com/2018/05/webinar-visiblethread-docs-3-0-whats-new/#respond Thu, 17 May 2018 17:00:14 +0000 https://www.visiblethread.com/?p=15645 VisibleThread Docs 3.0: What’s New– Webinar: Slide Deck & Recording  This webinar is now over. It occurred on Thursday the 17th May. Here are the slides and recording. And here is the original webinar description   Thanks to some great customer feedback, our latest VT Docs 3.0 release has many extensions that we think you’ll ...

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VisibleThread Docs 3.0: What’s New– Webinar: Slide Deck & Recording

 This webinar is now over. It occurred on Thursday the 17th May.

Here are the slides and recording.


Recording

 
What’s new in VT Docs 3.0

And here is the original webinar description


 

Thanks to some great customer feedback, our latest VT Docs 3.0 release has many extensions that we think you’ll love.

Here are some of the head-line new capabilities:

  • Revamped UI and Navigation System
  • Support for sub-folders
  • Excel Compare
  • Bulk import/export from Readability Whitelist

The release also includes many performance improvements, tweaks and bug fixes to existing features.

Please join me for this 30 minute webinar on Thursday May 17th at 11:45 ET for a full overview of what’s new.

Register below to hear the full details,

Fergal

CEO | VisibleThread

 


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VisibleThread and ClearMark Awards recognizes plain language superstars https://www.visiblethread.com/2018/05/visiblethread-clearmark-awards-recognizes-plain-language-superstars/ https://www.visiblethread.com/2018/05/visiblethread-clearmark-awards-recognizes-plain-language-superstars/#respond Tue, 15 May 2018 13:52:38 +0000 https://www.visiblethread.com/?p=15933 VisibleThread and ClearMark Awards recognizes plain language superstars   The Center for Plain Language hosted the annual ClearMark Awards this month. These awards promote the use of clear language in North American organizations. It judges entrants in various categories based on their use of clean, plain language. VisibleThread sponsored the event and we’re pleased to ...

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VisibleThread and ClearMark Awards recognizes plain language superstars

 

The Center for Plain Language hosted the annual ClearMark Awards this month.

These awards promote the use of clear language in North American organizations. It judges entrants in various categories based on their use of clean, plain language.

VisibleThread sponsored the event and we’re pleased to associate with companies that are at the forefront of the plain language movement.

Participants are looking at ways to make their communications more consistent and accessible. They understand that this will improve how they engage with clients and citizens.

Some of the notable participants included:

JP Morgan Chase won ‘Best Before and After: Print’ category for their ‘Estates vehicle transfer letter’. “This is a good example of plain writing addressing a delicate situation. [This is] much improved from the prior version,” the judges said.

Anthem, Inc. won ‘Best Forms, Applications and Statements’ for ‘Transforming the Anthem Explanation of Benefits’. The judges said this entry shows how investing in plain language allows an organization to reach and educate users.

United Healthcare Won ‘Best Brochures up to 10 Pages’ for their ‘Getting Started Guide’. “This fine piece is a stellar example that achieves the delicate balance of communicating clearly through language and graphic design,” commented the judges.

Quicken Loans was a finalist for ‘Best Digital: Websites’ for its ‘QuickenLoans.com Home Buyer’s and Refinance Guides’. Quicken Loans’ content strategy is focusing heavily on simplicity in business communications. The company has passed Wells Fargo as the Number 1 mortgage lender, showing that simpler communication increases business.

 

Automate plain language standards

To support the CPL mission VisibleThread are providing open access to the VT Readability/ Email service to all CPL members.

For the first time, all content contributors, bloggers and executives have instant access to best practice readability guidelines.

Staff can submit MS Word and PDFs for scoring and readability analysis right from within their inbox. Staff just attach a document to a mail and send it to the server. Users don’t have to sign into any environment and results are delivered back within seconds. This is a zero friction way for organizations to improve the standard of communications delivered by their disparate teams.

Congratulations to all winners, finalists and entrants. Seeing the number of organizations entering the awards, shows a move towards plain language use. There’s clearly a growing awareness of the benefits that plain language can bring to business.

See the full list of winners here (https://lnkd.in/daVJVa7)

* The Email Server can run in cloud or on-premise for organizations. The open access is available cloud only for periods of 3 months to support plain language compliance and improvement programs. Some conditions apply. For more information contact john.nolan@visiblethread.com.

 

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The Facebook User Agreement as seen by the Algorithms https://www.visiblethread.com/2018/04/the-facebook-user-agreement-as-seen-by-the-algorithms/ Wed, 11 Apr 2018 11:25:46 +0000 https://www.visiblethread.com/?p=15620 The Facebook User Agreement as seen by the Algorithms   Yesterday Senator Kennedy from Louisiana slammed Facebook saying, “Your user agreement sucks!” We analyzed it with our language compliance tool and collected some data for the software and legal experts out there. Not a big surprise, it does suck! See below, it has lots of ...

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The Facebook User Agreement as seen by the Algorithms

 

Yesterday Senator Kennedy from Louisiana slammed Facebook saying, “Your user agreement sucks!”

We analyzed it with our language compliance tool and collected some data for the software and legal experts out there. Not a big surprise, it does suck!

See below, it has lots of long sentences and passive voice and a readability score of US Grade Level 13. This suggests only someone with a college degree will understand it. More alarmingly, some of the content scores at US Grade Level 17, which means you will need to have a PhD. to get what it says!

Zuckerberg certainly looked like a geek in a suit with well-rehearsed answers, but the consensus is that he performed well. I thought it would be fun to analyse and compare the user agreement from Facebook with those of Twitter and Linkedin.

The results are fascinating. They all suck but Facebook is not the worst!

If you would like help to improve the readability of your content, or check the readability of your software user agreements login here:

http://readability.visiblethread.com/

 

Score Your Content for Clarity!

To test your writing with VisibleThread Readability, use it for FREE here:

 

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VisibleThread Users Conference | March 2018 https://www.visiblethread.com/2018/04/visiblethread-users-conference-2018/ Fri, 06 Apr 2018 07:00:15 +0000 https://www.visiblethread.com/?p=15233 VisibleThread Users Conference – 2018 Optimize your investment in VisibleThread – Drive better efficiency & Compliance – Customer Best Practice – New Product Releases; VT Docs 3.0 – VT Communications Suite & VT Readability – and more We had a really great users’ conference this year in Reston, Virginia. Here are the recordings and slide ...

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VisibleThread Users Conference – 2018

Optimize your investment in VisibleThread – Drive better efficiency & Compliance – Customer Best Practice – New Product Releases; VT Docs 3.0 – VT Communications Suite & VT Readability – and more

We had a really great users’ conference this year in Reston, Virginia. Here are the recordings and slide decks from the main sessions.

Users Conference 2018 Ticket

Session 1

Slide Deck

 

Session 2

Recording

 

Geoff d’Alelio | VMware
How VMware is using VisibleThread to Increase Quality & Drive Efficiency

Session 3

Recording

 

Cheryl Warner & Jessica Mansilla | BVTI
VisibleThread | Small Business Success Story

Session 4

Slide Deck

Session 5

Recording

 
Kyle Peterson Cobham
Contract Review Challenges Before & After VT Docs

Here is the original event description:

Please join us for the 2018 VisibleThread users conference.

This year we’re back with a full day of bigger and better insights – usage and technical tracks.

You can hear real world stories of how customers like VMware, General Dynamics and others use VisibleThread solutions to win more & make communications less risky and clearer.

 

Where & When?

This year’s conference will be held on Wed. 28th March in Reston, Virginia. Doors will open at 7:45, light breakfast will be served and a buffet lunch.

The Conference sessions will start at 8:30 with customer and product tracks. We will finish at 3:30pm.

Why attend?

This is an ideal opportunity to:

  • Hear how our customers drive efficiency and higher win rates with VisibleThread
  • Network and talk to fellow government / commercial contractors and communications professionals
  • Learn all you need to know about our latest product releases, including VisibleThread Docs version 3.0, our new VisibleThread Communications Suite, and VisibleThread Readability and eMail service.
  • Meet VisibleThread executives and technical support staff.
  • Detailed deep dive product sessions.
  • Learn about our plans for 2018. Have a chance to influence how we extend the products.

For those who are APMP members, you will receive 5 CEUs by attending.

We really look forward to seeing you & a big thanks for being part of the VisibleThread community.

 

Fergal McGovern – CEO | VisibleThread

 


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VisibleThread Docs 3.0 what’s new https://www.visiblethread.com/2018/03/visiblethread-docs-3-0-whats-new/ https://www.visiblethread.com/2018/03/visiblethread-docs-3-0-whats-new/#comments Wed, 28 Mar 2018 16:45:16 +0000 https://www.visiblethread.com/?p=15560 VisibleThread Docs 3.0 what’s new NOTE: May 15, 2018 - The VT Docs 3.0 update pack is now available for on-premise customers with up to date subscriptions. Contact support@visiblethread.com for instructions and download links. Our latest VT Docs 3.0 release has many extensions that we think you’ll love. In this post, I’ll give a full overview of ...

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VisibleThread Docs 3.0 what’s new

NOTE: May 15, 2018 - The VT Docs 3.0 update pack is now available for on-premise customers with up to date subscriptions. Contact support@visiblethread.com for instructions and download links.

Our latest VT Docs 3.0 release has many extensions that we think you’ll love. In this post, I’ll give a full overview of what’s new.

Here are some of the head-line new capabilities:

  • Revamped UI and Navigation System
  • Support for sub-folders
  • Excel Compare
  • Bulk import/export from Readability Whitelist

The release also includes many performance improvements, tweaks and bug fixes to existing features. Read on to get full detail.

Revamped UI and Navigation System

In VisibleThread Docs 3.0, we have introduced a new navigation sidebar. This sidebar provides easy access to your Folders, Dictionaries and Account Settings.

The Home screen provides quick insights to usage levels and recent activity on your account.

The Folders area contains all your folders and documents. In here we have added ‘Quick actions’ menus to provide easy access to common tasks at each level.

The Dictionaries area contains all your dictionaries and structure outlines.

In our new ‘Help’ area you will find links to all our videos and documentation in one place.

Finally the Settings area is the place to go the modify any of your account settings, including Thresholds, Whitelists etc.

Support for sub-folders

VisibleThread Docs 3.0 provides support for nested sub-folders. This allows for easier grouping and categorization of related documents. For example you might create a top level folder for an RFP or contract. And then create sub-folders to group all issuing side documents or response documents together. Or you might also use sub-folders to organize your pink, red or gold team review documents.

Creating sub-folders is straightforward. Click the ‘Create New Folder’ action from the Quick Actions menu in the folders area, or click on the ‘Create New Folder’ option on the toolbar or from the right click menu.

 

Moving items between sub-folders is really easy. Just drag and drop documents or folders into the destination folder. If you prefer to use the menu system, you can also move items by accessing the ‘Move Folder’ or ‘Move Document’ menu items from the Quick Actions or right click menus.

Excel Compare

The VisibleThread document compare engine now supports Excel Workbooks. This feature allows you to identify changes between revisions of Excel Workbooks.

To try it out, upload two revisions of a workbook to a folder, and click on the ‘Compare Excel’ button.

 

Compare Excel Mega Button

 

Compare Excel Summary Results

 

Compare Excel Detailed Sheet Comparison

Bulk import/export from Readability Whitelist

In VisibleThread Docs 2.14 we introduced a whitelist of terms for Readability. This allows you specify words or phrases to exclude from our Readability and Complex Word detection algorithms. You can now export this whitelist to a csv text file for archiving or sharing with other teams. You can also import terms from a a csv text file into your  Readability whitelist. This means you can make bulk changes in Microsoft Excel, save as a csv file and then import into VisibleThread Docs.

 

Miscellaneous changes

Auto-numbering of documents on upload

You can now upload the same document multiple times to a folder. If a document with the same name already exists in the folder, we’ll append a unique number to it. This makes it easy to upload the same document to a VisibleThread folder without having to explicitly rename it prior to upload. Very useful if you want to use different search dictionaries against an RFP or contract for example.

Tweaks to exports

You can now export the theme list from the folder level and document level discovery views.

We enhanced the folder level concept export to allow you export ‘all content’ and not just matching content.

Both these enhancements have been regular feature requests from customers.

Performance improvements

We have improved how we handle large document uploads and the generation of very large exports. In previous versions these might lead to misleading error messages or cancelled downloads due to browser timeouts. We rectified these issues in this release.

We hope you enjoy these improvements.

Note on Availability for On-Premise customers: This release is already available for cloud customers. Just sign in and you’ll be able to use it. For on-premise customers, we’re currently going through extensive testing and quality assurance cycles. We expect it to be available for on-premise customers in May.

Eoin Wren,

VP Engineering and Support.

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Ireland Minister of Communications meets VisibleThread to discuss Clarity in Gov Communications https://www.visiblethread.com/2018/03/ireland-minister-of-communications-meets-visiblethread-to-discuss-clarity-in-gov-communications/ Thu, 15 Mar 2018 11:53:19 +0000 https://www.visiblethread.com/?p=15458 Ireland Minister of Communications meets VisibleThread to discuss Clarity in Gov Communications Eric Muraven, VisibleThread’s Vice-President of Strategic Alliances and Partners, recently attended an Enterprise Ireland event in Toronto, Canada. Also in attendance were: Minister Denis Naughten, Irish Minister for Communications, Climate Action and Environment, Ambassador Jim Kelly, Ireland’s ambassador to Canada, and Other Irish ...

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Ireland Minister of Communications meets VisibleThread to discuss Clarity in Gov Communications

Eric Muraven, VisibleThread’s Vice-President of Strategic Alliances and Partners, recently attended an Enterprise Ireland event in Toronto, Canada.

Also in attendance were:

  • Minister Denis Naughten, Irish Minister for Communications, Climate Action and Environment,
  • Ambassador Jim Kelly, Ireland’s ambassador to Canada, and
  • Other Irish business leaders in Canada.

Eric spoke about the need for clear communications in both business and government and was delighted to confirm to the audience that Minister Denis Naughten’s own ministry uses VisibleThread software!

 

Score Your Content for Clarity!

To test your writing with VisibleThread Readability, use it for FREE here:

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