Simplicity Pays – How Clarity Drives Consumer Trust and Reduces Cost

On June 19th and 20th we’ll be at the Digital Marketing for Financial Services Summit in Toronto. If you are there, make sure to catch our CEO, Fergal McGovern, speak about how simplicity pays.

Don’t miss our session

On Thursday 20th June at 12.30pm Fergal will give an industry expert talk: Simplicity Pays – How Clarity Drives Consumer Trust and Reduces Cost.

This is a hot topic in the financial services sector where trust has been on the decline for years. Fergal will show the benefits of clarity:

For one financial institution, plain language re-writes of the first 7 Explanation of Benefits letters resulted in;

  • 23% reduction in related resubmissions
  • 19% reduction in related calls to Customer Call Center
  • 24% reduction in the frequency of calls to the help desk.

It’s going to be a hands-on session focussing on restoring trust and driving business efficiencies.

Meet the team

You can also find us in the exhibition hall at stand number 12. The VT Team is ready to talk simply about how you can drive clarity in your organization.

We will have demos of our solutions running. Also available for you to view are our latest reports into the largest US Banks and North American Insurers.

Be sure to stop by.

Can’t make it to DMFS?

If you can’t make it to DMFS and are interested in Fergal’s talk, our reports or a demo, be sure to reach out to us. We’ll arrange a time that suits you to talk.