Category - News

21
Mar

Insurers Communicating Medicare Information to Clients Fall Short of Clarity

Insurers Communicating Medicare Information to Clients Fall Short of Clarity From insurancenewsnet.com with Jason Bland Published: March 21, 2019 Original Post: https://insurancenewsnet.com/oarticle/insurers-communicating-medicare-information-to-clients-fall-short-of-clarity Newtown Sq, PA — (SBWIRE) — 03/20/2019 — Many seniors consider Medicare to be confusing and hard to understand. Moreover, insurance companies make understanding Medicare policies harder with numerous letters and notifications. Insurance …

20
Feb

Regulator blamed for enabling obtuse industry language

Regulator blamed for enabling obtuse industry language Investment Association unveils tips on tackling jargon From Portfolio Adviser with Sonia Rach Published: February 20, 2019 Original Post: https://portfolio-adviser.com/regulator-blamed-for-enabling-obtuse-industry-language/ The Investment Association has launched guidance to tackle the issue of jargon in the industry and help fund managers communicate more clearly with UK savers, but robo investment …

19
Feb

90% of Credit Card Terms & Conditions Are Inaccessible To USA Citizens Without A College Education

90% of Credit Card Terms & Conditions Are Inaccessible To USA Citizens Without A College Education An investigation into the communication of the 50 largest credit card providers in the USA From PR Newswire Published: February 19, 2019 Original Post: https://www.prnewswire.com/news-releases/90-of-credit-card-terms–conditions-are-inaccessible-to-usa-citizens-without-a-college-education-300797214.html BALTIMORE, Feb. 19, 2019 /PRNewswire/ — The average American reads at an 8th-grade level, …

8
Feb

VisibleThread Users Conference | March 2019

VisibleThread Users Conference – 2019 Optimize your investment in VisibleThread – Drive better efficiency & Compliance – Customer Best Practice – New Product Releases – and more Please join us for the 2019 VisibleThread users conference. This year we’re back with a full day of bigger and better insights – usage and technical tracks. You …

1
Feb

Plain Language: Embracing a new enterprise strategy for communication wins – Webinar

Plain Language: Embracing a new enterprise strategy for communication wins – Webinar: Slide Deck & Recording This webinar is now over. We held it on Thursday January 31st, 2019. And here is the original webinar description “In a post-truth world, consumers are putting their dollars where their trust remains intact.” This is how the world’s …

25
Jan

Payers Fall Short in Effective Beneficiary Communication

Payers Fall Short in Effective Beneficiary Communication Two-thirds of beneficiary communication is more complex to read than Moby Dick, causing issues for patients with low health literacy. From Patient Engagement Hit with Sara Health Published: January 24, 2019 Original Post: https://patientengagementhit.com/news/payers-fall-short-in-effective-beneficiary-communication Healthcare payers’ beneficiary communication efforts leave a lot to be desired, as organizations let …

23
Jan

86% of Payers Fail to Deliver Readable Medicare Communications

86% of Payers Fail to Deliver Readable Medicare Communications The vast majority of payers are producing Medicare and Medicare Advantage documents that are nearly impossible for most members to understand. From Healthpayer Intelligence with Jennifer Bresnick Published: January 23, 2019 Original Post: https://healthpayerintelligence.com/news/86-of-payers-fail-to-deliver-readable-medicare-communications Most documents intended for Medicare and Medicare Advantage members do not meet …

22
Jan

86.6% of Medicare Documents Are Not Accessible To Those 65 Years And Older

86.6% of Medicare Documents Are Not Accessible To Those 65 Years And Older U.S. Health Insurers Struggle To Communicate With Their Audience From PR Newswire Published: January 22, 2019 Original Post: https://www.prnewswire.com/news-releases/86-6-of-medicare-documents-are-not-accessible-to-those-65-years-and-older-300781648.html BALTIMORE, Jan. 22, 2019 /PRNewswire/ — Nearly 15% of the U.S. population is older than 65 and can avail of Medicare. This is an important …

18
Jan

There’s no magic cure for bad bank communications

There’s no magic cure for bad bank communications From CNBC with Kelli B. Grant Published: January 17, 2019 Original Post: https://www.cnbc.com/2019/01/16/bank-site-readability-lags-behind-moby-dick-harry-potter.html You know you’re in trouble when fictional Harry Potter spells like “expelliarmus” and “wingardium leviosa” are considered more understandable than the terms of your checking account. Bank websites are chock full of jargon and …

14
Jan

WatchWords released for Readability / Email Server

Watch Words released for Readability / Email Server   Hi there, In this blog post, I’ll show you how you can use Watch Words in VT Readability. This will help you flag terms and phrases for review. As writers and editors, we often have to guard against categories of language. For example; Discontinued Product Names. …

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