Category - News

5
Sep

‘Harder to read than an academic paper on chess’: 97pc of investment firms use language no one understands

‘Harder to read than an academic paper on chess’: 97pc of investment firms use language no one understands From The Telegraph with Harry Brennan September 4, 2019 Investors are highly likely to misunderstand or be misled by communications from the firms that look after their money, as new research finds 97pc of asset managers use …

4
Sep

The Content Tax You Make Your Customers Pay Read

The Content Tax You Make Your Customers Pay Read   It’s true. Our attention spans are diminishing. This is largely the result of too much content in our lives. And too much distraction. Our brains are incredible organs. (Don’t believe all the hype around goldfish and memories!) However, they simply can’t cope with the load. …

30
Aug

BlackRock website ‘least readable’: study

BlackRock website ‘least readable’: study From Ignites Europe with Mary McDougall Published: August 30, 2019 Original Post Here BlackRock’s website has been ranked lowest in terms of readability in an annual study of 60 of the largest asset managers’ online presence. The US firm was found to have the hardest to understand and least accessible …

30
Aug

Investors left in the dark – Asset Management firms not communicating clearly in 2019

Investors left in the dark – Asset Management firms not communicating clearly in 2019 Research from VisibleThread shows that Manulife Asset Management, Legal & General Investment Management and Macquarie Asset Management among the poorest communicators BALTIMORE, Aug. 29, 2019 – VisibleThread’s latest research shows that the top 60 asset management firms’ websites continue to be unreadable. All …

27
Aug

VT University Live Sessions – September 24th

VT University Live Sessions: September 24th VT Docs hands-on training: Dictionary and Discovery functionality Secure your seat! At our users conference back in March, we had a lot of great customer suggestions. One of the most frequent requests was for more VT Docs hands-on training. So, we’re thrilled to bring you VT University Live Sessions. …

13
Aug

Readability for the win! Banish the red pen of shame.

Readability for the win! Banish the red pen of shame. We all know how it feels to receive a college essay marked in red pen. It’s a whole other experience to have your professional work treated the same way. That’s why writing for readability is so important. Collins Aerospace is the largest aerospace industry supplier …

31
Jul

RFP Success Show: Creating Consistency with VisibleThread [Podcast]

RFP Success Show: Creating Consistency with VisibleThread [Podcast] From The RFP Success Company with Lisa Rehurek Published: July 31st, 2019 Original Post: https://www.therfpsuccesscompany.com/podcasts/creating-consistency-with-visible-thread-with-fergal-mcgovern What if your proposal team could save 67 hours on every RFP? And improve your win rate by 9.8% at the same time? Fergal McGovern is the CEO of Visible Thread, a …

31
Jul

Parlez vous Legalese? Clear writing in privacy policies

Parlez vous Legalese? Clear writing in privacy policies Most consumers don’t speak legalese. Legal teams generally write privacy policies. This mismatch leads to distrust. Consumers are starting to question what they agree to, who is selling their data and how much information is collected, and by whom. The lack of clear writing is creating a …

18
Jul

Why plain language still matters in a world of buzzwords, emojis and hashtags

Why plain language still matters in a world of buzzwords, emojis and hashtags   Technology has introduced buzzwords, acronyms, hashtags and emojis into our language. Often, these are meant to allow for more engaging conversations. But companies should always remember that plain language is the key to delighting their customers.   Language is not static. …

15
Jul

Are You Making Your Customers Pay a Content Tax?

Are You Making Your Customers Pay a Content Tax? From Digital Doughnut with Fergal McGovern Published: July 09, 2019 Original Post: https://www.digitaldoughnut.com/articles/2019/june/are-you-making-your-customers-pay-a-content-tax How hard are you making your new and existing customers work when they read your content? The human brain is a complex and amazing organ. But it has its limits in how much …

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