VisibleThread – Language Analysis Platform

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Dictionary Marketplace

Import sector-specific or general dictionaries into your VT products

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Forbes Webinar - customer experience

Forbes Advisor – Why complexity is killing your customer experience 

VisibleThread Forbes Advisor Research Press Release

VisibleThread research for Forbes Advisor reveals top U.S. insurance companies are not readable for the average American

Internal communication: Could better writing improve your company culture?

Internal communication: Could better writing improve your company culture?

What is brand voice and how do you define yours?

What is brand voice and how do you define yours?

Readability and Customer Experience: Improving your writing can increase your sales

Readability and customer experience: How clear communication can increase sales

Business Writing - Orwell's 6 Golden Rules

George Orwell’s six rules for writing in 2021

plain language - government documents

Executive orders fail the plain English test

patient experience - CMS star ratings

Why better communication is key to improving member experience

Member Experience - Webinar - Leslie O'Flahavan - EWRITE

Webinar: Quality Matters: How health insurers can reduce costs and improve the member experience

Forbes Webinar - customer experience

Forbes Advisor – Why complexity is killing your customer experience 

VisibleThread Forbes Advisor Research Press Release

VisibleThread research for Forbes Advisor reveals top U.S. insurance companies are not readable for the average American

Internal communication: Could better writing improve your company culture?

Internal communication: Could better writing improve your company culture?

What is brand voice and how do you define yours?

What is brand voice and how do you define yours?

Readability and Customer Experience: Improving your writing can increase your sales

Readability and customer experience: How clear communication can increase sales

Business Writing - Orwell's 6 Golden Rules

George Orwell’s six rules for writing in 2021

plain language - government documents

Executive orders fail the plain English test

patient experience - CMS star ratings

Why better communication is key to improving member experience

Member Experience - Webinar - Leslie O'Flahavan - EWRITE

Webinar: Quality Matters: How health insurers can reduce costs and improve the member experience

How to import Dictionaries

Dictionaries Step 1

  1. Go to “Dictionaries”
  2. Select the “Actions” tab
  3. Click on “Import from text file (CSV)”

Dictionaries Step 2

  1. Click the “browse…” button
  2. Select the dictionary you want to import
  3. Press OK

Dictionaries Step 3

  1. Write the Dictionary name
  2. Press “Import” to upload the dictionary

Dictionaries Step 4

Congratulations! The dictionary is now in your VisibleThread account.

Watch Words Step 1

  1. Log into VT Readability
  2. Click on the Settings button

Watch Words Step 2

  1. Click on “Watch Words”

Watch Words Step 3

  1. Click the “Import from CSV” button
  2. Select “Choose file” and browse to your downloaded file location
  3. Select your import option.You can Append or Overwrite existing watch words. Keep the default option for your first watch word list.

Watch Words Step 4

  1. Click “Submit”
  2. Your watch word list will be displayed on screen.
  3. Congratulations! Your Watch Word list is now installed.

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