Learn how to improve customer experience with team insights.
Let our team show you how to track enterprise-wide quality improvements with VT Insights:
- Supports your plain language program roll-out
- Shows usage and adoption across your organization
- Measures quality improvement across all organization assets, both offline and online
- Instantly see if writers are using non-compliant, off-brand language
“Inconsistent tone, complex communications and jargon-laden language is typical in our industry. This leads to reduced engagement with customers and, over time, in a loss of customer trust. At Aberdeen Standard Investments, we want to be completely transparent, serve our customers and retain their trust. VisibleThread helps us do just that.”
Chris Hill, Head of Content, Aberdeen Standard Investments