How many emails have you received today? No, not marketing messages. Emails from your colleagues, team mates or business partners. How many have you written? Did they achieve their intended goal?

Internal Communications rely on email. Especially in the COVID-19 / working from home era. We send invites, updates, general asks and requests. Often emails don’t get things done. One reason is that they are badly written. They lack empathy and plain language. So let’s step away from email frustration to writing better messages.

Shelly Davies, business writer, trainer and keynote speaker joined Evelyn Wolf for this virtual session. They discussed:

• The reliance on email for internal communication
• What your readers would like to see
• How you can write better emails that get things done