Meet your
Customer Success
Manager
At VisibleThread we have a dedicated Customer Success team who are there to help you at all stages of your customer journey with us. Our team are product and process experts who are focused on generating quick wins and ensuring value during the entire post-sales lifecycle.
How do we do this?
Successful Communication
Our Customer Success team is proactive, ensuring regular communication focused on ROI, usage, and progress towards critical success factors.
Tailored Trainings
Through the delivery of tailored trainings and lunch and learn
Recurring User Sessions
Recurring users sessions to maintain and build upon your existing skills
Education Opportunities
Free webinars, live product overviews and through VT University for on-demand education.
“I can see a spirit change in my team, where they’re excited that this platform is helping them do their job on a daily basis. They feel more successful, more empowered and it really helps bring our teams more collaboratively into building our proposal responses.”
Marcia Watson
Sr. Director of Proposal Operations
Cherokee Federal
Don’t know who your Customer Success Manager is?
No problem. Sign up here and we’ll find out for you