At VisibleThread we have a dedicated Customer Success team who are there to help you at all stages of your customer journey with us. Our team are product and process experts who are focused on generating quick wins and ensuring value during the entire post-sales lifecycle.
How do we do this?
Our Customer Success team is proactive, ensuring regular communication focused on ROI, usage, and progress towards critical success factors.
Through the delivery of tailored trainings and lunch and learn
Recurring User Sessions
Recurring users sessions to maintain and build upon your existing skills
Free webinars, live product overviews and through VT University for on-demand education.
“I can see a spirit change in my team, where they’re excited that this platform is helping them do their job on a daily basis. They feel more successful, more empowered and it really helps bring our teams more collaboratively into building our proposal responses.”
Sr. Director of Proposal Operations
Don’t know who your Customer Success Manager is?
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