Industries / General Insurance
Reduce friction, and lower call center costs
Simplify the customer experience, close open claims faster and reduce call center operating costs by 19%
Our language analysis platform will fast track you to clearer & simpler customer journeys, and easier to read documents within months.
Impact on your operations
- 19%Fewer Call Centre calls
- 23%Reduction in related resubmissions
- $1.6mAnnual savings, Benefit letters
- 65%Reduction in Open Claims
eBook: The cost of a broken customer experience
Why property & casualty insurance companies should invest in clear communications
In this ebook learn:
- How complexity damages customer experience.
- Why customers lose trust in their providers and switch.
- How to eliminate insurance jargon.
- How to achieve quality improvements in 5 easy steps.
Benefits to your organization
Simplify member experience with clear communications
Embed style guide and writing policy for all business writers
Improve readability and accessibility of all written content
Reduce the cognitive load on your customers