VisibleThread Injects Quality Into IT Documentation, Drives Cost Savings and Process Improvement

Baltimore, MD—October 26 2009—Today, VisibleThread launches the first release of its new enterprise software solution that automatically detects structure and quality deficiencies in IT documentation. VisibleThread presents stakeholders with an immediate, actionable view into the health and status of all their project documentation. By using VisibleThread, CIOs, CTOs, business analysts and project managers can deliver higher quality documents that lead to lower analysis costs and better oversight.

“This is the first time I’ve seen a solution that can give me visibility into multiple projects to make sure the requirements elicitation is being handled as well as it needs to be,” said Godfrey Nolan, President and Founder of RIIS, a Michigan-based systems integrator that has been using VisibleThread as an early adopter since late 2008. “IT executives know that IT project success is highly influenced by how well project documentation is managed, analyzed and reviewed. Many teams rely on manual review cycles that are time-consuming and error prone,” said Fergal McGovern, VisibleThread CEO and founder.

VisibleThread delivers a bird’s eye view of document completeness and quality across all projects. It provides metrics that make it easy for stakeholders to instantly spot emerging project risks.

James Robertson, author of Mastering the Requirements Process, says, “VisibleThread helps answer these simple but elusive questions: Are we solving the problem we need to solve? Are we managing scope change?”

A key capability is VisibleThread’s power to compare a given document to an organization’s adopted best practices for that kind of document. By emphasizing best practices, accountability is baked into IT project documentation. In particular, organizations engaged in process improvement with Centers of Excellence will see immediate benefits. Other standout features include:

  • Natural language analysis that identifies ambiguous language that can sabotage project success. For example “appropriate” levels of uptime, or “high” number of users.
  • Seamless integration with Microsoft Word; no specialized training required.
  • Direct support for process improvement (CMMi, etc.) via tracking all change and flagging compliance issues in real time.
  • Deployable as software as a service or on-site.

Media Contact

Julie Szabo Capulet Communications Phone: 250-885-6845 or julie@capulet.com

About VisibleThread

VisibleThread helps corporate IT departments create superior project documentation that leads to successful projects. Our document structure and quality analysis tools, combined with the ability to create tailor-made best practices documents, provide customers with the insight and metrics they need to make better decisions throughout the IT project lifecycle. VisibleThread ensures a uniform approach to IT documentation resulting in consistency across documents, higher quality outputs and lowered cost.

VisibleThread for IT

2:48 minutes
This summary overview shows the business case for using VisibleThread for IT programs. It shows why up to 42% of IT project cost can be attributed to defective documentation and demonstrates how VisibleThread addresses this large business issue.

Red-flagging Bad Language

3:47 minutes
There are some words/phrases that you should avoid in a proposal. This short video shows how VisibleThread scans and red-flags 'bad language' in your RFP Responses.

Using Discovery to spot Gaps

2:28 minutes
Identification of key concepts in issued documents (RFP etc.) helps align the language of the response volumes. Discovery in VisibleThread can uncover mismatches and lack of alignment between issuer and response docs to support reviews and underpin a winning bid.

Validating Win Theme Language

4:43 minutes
Win themes articulate business differentiation. Too often, with multiple contributors and authors, it is hard to keep theme language consistent.

Here we see how VisibleThread validates response docs against win themes by:

Scanning for Compliance Requirements

4:30 minutes
Proposal Managers have to manually scan issued documents or pdfs to spot requirements prefaced with 'shall', 'must' etc. and track them in spreadsheets. This demo shows an 'obligation scan' run against a SOW. All instances of 'will', 'must', 'shall' are identified. It concludes by generating a first pass of an Excel Compliance Matrix.

Collaborations and Team Reviews with
Discussions

5:31 minutes
Managing inputs from multiple contributors and conducting efficient team reviews is critical to successful outcomes. This demo shows how VisibleThread supports collaboration using web based discussions.

Integrating with MS SharePoint

2:36 minutes
VisibleThread integrates seamlessly with MS SharePoint using an intuitive export/import capability. This short demo shows how the integration works in practical terms. We cover:

Plain Language Analysis

4:11 minutes
Plain Language Analysis drives clear documentation. This demo outlines how VisibleThread can identify long sentences, passive langauge and facilitate plain langauge audits.