Resources
Marketplace
Import sector-specific or general dictionaries into your VT products
How to Videos
On-demand recordings so you can learn on your own time
Import sector-specific or general dictionaries into your VT products
On-demand recordings so you can learn on your own time
Back in July 2020, we held a virtual session with Dan Gingiss to explore the role of language in customer experience. As customer experience expert, Dan has vast experience in the corporate world. He’s worked with organizations such as health insurance firm Humana and credit card company Discover. He’s a strong advocate for the use of plain language throughout the customer’s journey.