The process of identifying, assessing, documenting, and managing contractual claims that arise during the performance of a contract. Claims may result from changes in scope, delays, disruptions, unforeseen circumstances, additional costs, or disagreements over contractual obligations. Effective claims management involves maintaining accurate records, evaluating the contractual basis and financial impact of claims, negotiating resolutions where appropriate, and ensuring compliance with the contract’s notice and dispute resolution provisions. Proactive claims management helps minimise disputes, protect the rights of all parties, control project costs, and support successful contract delivery.
Claim(s) Management
The process of identifying, assessing, and resolving contractual claims arising from changes, delays, or disputes during contract performance.
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Related Glossary Terms
The official compilation of permanent U.S. federal laws, providing the statutory basis for many contracting requirements.
A global classification system used to categorize products and services for procurement and spend analysis.
A unique 12-character identifier assigned via SAM.gov to organizations doing business with the federal government, replacing the DUNS number.
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