Clarity Improves Your
Customer Experience
By 19%* One-click plain language solution for
content writers

* Based on a VisibleThread customer case study / Call Center Cost Reduction

Clarity Improves Your
Customer Experience
By 19%*

One-click plain language solution for
content writers

* Based on a VisibleThread customer case study / Call Center Cost Reduction

VT Readability

Simplify your copy. Identify readability issues as you type.
Improve the quality of your communications.

Analyze your MS Word Docs, PDFs and Raw Text for plain language and complex, jargon-laden copy

  • Instant feedback for SMEs (Subject Matter Experts) and writers alike
  • Score all content types; letters, disclosure statements, directives, blog copy etc.
  • Instantly flag jargon and corporate-speak

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Plain Language Leaves No Room For Ambiguity

“I’m on temporary loan to the Public Health Agency of Canada to help with web writing about COVID-19. This pandemic has underscored the essential nature of plain language during a crisis. When communication is critical, plain language is essential. There’s no room for ambiguity.”

Susan Scruton

Senior Communications Advisor and Web Writer
Public Health Agency of Canada

See More Capterra Reviews

 

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Instantly Score Your Content

VisibleThread Readability analyzes your MS Word Docs, PDFs or Text Snippets for plain language. It makes your copy clearer by scoring:

  • The Grade Level required to understand your content
  • The ease of Readability of your content
  • Complex Sentences, sentence length, overuse of passive voice and adverbs
  • Occurrence of “watch words” as you edit. Configurable words/phrases to flag off brand language

Flag Jargon with Customized WatchWords

Flag occurrence of “watch words” as you edit. Configurable words/phrases to flag off-brand language

  • Spot off-brand and non-compliant language
  • Centrally control watch word list
  • Categorize watch words. For example old T&Cs, out of date product references, and legally sensitive language.

Track How your Readability Improves

  • Track your edit history & show clarity improvement
  • Review your full edit history
  • Compare revisions and versions of documents and text snippets

Export Reports & Annotated MS Word Docs

  • Export and share reports with your team
  • Automatically mark-up your document with embedded guidance
  • Simple and frictionless fix cycles
  • No need for custom MS Word add-ins

VT Readability Your Way

Trusted by
“Inconsistent tone, complex communications and jargon-laden language is typical in our industry. This leads to reduced engagement with customers and, over time, in a loss of customer trust. At Aberdeen Standard Investments, we want to be completely transparent, serve our customers and retain their trust. VisibleThread helps us do just that.”

 

Chris Hill

Head of Content | Aberdeen Standard Investments

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