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Key Performance Indicator (KPI)

A measurable value used to track progress toward an objective, often used to assess contractor performance against service levels.

A measurable value used to evaluate progress towards a specific objective or performance target. In government contracts, KPIs are commonly used to assess contractor performance against defined service levels, quality standards, or operational outcomes and may inform performance reviews, incentive fees, or contract management decisions.

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Related Glossary Terms

The official compilation of permanent U.S. federal laws, providing the statutory basis for many contracting requirements.
A global classification system used to categorize products and services for procurement and spend analysis.
A unique 12-character identifier assigned via SAM.gov to organizations doing business with the federal government, replacing the DUNS number.
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