South Africa Government Provincial Website Clarity Index exploring how well South African provincial government websites communicate online.
VisibleThread has created an Index of 38 provincial government websites in South Africa based on clarity of written content.
We measured up to 100 pages on each website, across these four dimensions:
- Readability – How readable is the content?
- Passive Language – Active Language communicates clearly. What proportion of sentences is passive?
- Long Sentences – What proportion of all sentences are too long?
- Word Complexity Density – Complex words make web pages hard to understand.