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Resources
Published Reports
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Internal communication – Could better writing improve your company culture
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Report
Forbes Advisor: Why complexity is killing your customer experience
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The 2021 readability scorecard: Australian superannuation funds
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2021 Readability Scorecard: Australian Government Agencies
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Clarity Report – Can You Trust Your Insurer?
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2021 Texan Auto Insurance Clarity Report
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Customer experience and investor trust hit hard by complex, obtuse language
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2020 Asset Management Clarity Report
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60 top asset management websites don’t meet basic readability requirements
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