VisibleThread – Language Analysis Platform
Solutions for enterprise and government organizations
Document analysis software for proposal and contract teams
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Compliance Matrix
Acronym Checker
Al-Powered Gap Analysis
Measure content clarity for online and offline content
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Plain Language Analysis
Grammar
Email Service
Improve customers experience with team insights
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Team Metrics
Organization Oversight
About this Webinar
In 2021, Forbes Advisor asked VisibleThread to examine the readability of 34 of the top insurance companies in the United States.
We examined how leading insurance companies talk to their customers. Our goal was to understand the readability of insurance providers’ websites and if the average American could easily understand this information.
Speakers
In this webinar, Michelle Megna, Insurance Analyst at Forbes Advisor, discussed:
- The findings from our Forbes Advisor report
- The importance of clarity in customer experience
- What key metrics support readability and how to leverage them for success
About Forbes Advisor
Forbes Advisor is a trusted destination for unbiased money advice, news and reviews, with a comparison marketplace that helps individuals make smart financial decisions and find financial products that best fit their lives and goals.
Forbes Advisor – Why complexity is killing your customer experience
Overview
In this webinar, Michelle Megna, Insurance Analyst at Forbes Advisor, discussed: The findings from our Forbes Advisor report, the importance of clarity in customer experience, and what key metrics support readability and how to leverage them for success.