U.S. Government Plain Language Index



U.S. Government Index Findings - Increasing Complexity and Declining Readability in Comparative Analysis of Federal Agency Website Content.

In January 2016, VisibleThread conducted a follow-up analysis of 29 the same 30 federal agency websites.

National Aeronautics and Space Administration’s (NASA) website was left out of the 2016 rankings for technical reasons.

The 2011 Index provides a benchmark for comparison and further analysis suggests the following:

  • Federal Agency website communication is worse today than it was five years ago.
  • Furthermore, agencies with compliance departments ranked lower on average, likely resulting in higher costs due to poor writing practices.

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