Here are some terms and language to avoid when responding to an RFP.
Weak language and clichés can be the death knell for your proposal. According to Visible Thread, a company that specializes in software that analyzes word usage in documents, your bid and proposal team should know the language that weakens credibility, raises legal questions or affects the delivery of your solution.
If you are using the following words and phrases in your proposals, it might be time to call for a rewrite.
Credibility killers
Wishy-washy language to avoid:
- “Can provide.”
- “Might provide.”
- “May deliver.”
- “We are committed.”
- “We are pleased to.”
- “Uniquely qualified.”
RFP liability red flags
Terms that convey legal implications or suggest overcommitment:
- “Expert.”
- “We guarantee.”
- “Seamless.”
- “Best of breed.”
- “Best practices.”
- “State of the art.”
Delivery trap
Words and phrases that are difficult to verify or measure:
- “As appropriate.”
- “As necessary.”
- “Full service.”
- “Quality focused.”
- “Top-quality.”
- “Efficiently.”
From Washington Technology, March 9, 2011
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